Terms and conditions

All of our items are super soft, great quality and made to order. Because of this, unfortunately, you cannot return items. If items are faulty, we will send a replacement free of charge.

We start our sizes at tiny baby with white vests. White, grey and black vests are available from newborn. T shirts in white, grey and black are available from sizes 0-3 months to 5-6 years. If you wish to order bigger sizes different fonts, other colours or other personalisation, please email us and will do our best to accommodate you.

Our embroidery font size is standard on all sizes of garments. We will make all names and personalisation as large as possible on each garment. The more letters the smaller the writing. However, we will match garments together so that the text is the same size on any matching garments purchased on the same order. Any queries about this, please do not hesitate to email us. 

Please read our care instructions to enable your garment to stay in their best condition.

Colours of Garments can slightly alter depending on the photographs and on the device you are looking at them. Our adult T-shirts and Sweaters are not exact colour matches to our baby/kids ones. If you need any more information please contact us on info@ludtwin.co.uk.